Quickpay - Problem with processing payments through MobilePay – Incident details

All systems operational

Show current status

Problem with processing payments through MobilePay

ResolvedMajor outage21 minutes

Affected

Payment

Operational from 6:47 PM to 7:09 PM

  • ResolvedUTC

    Everything seems to run as expected again since 19:53

  • MonitoringUTC

    We implemented a fix by restarting the service at 19:51 and are currently monitoring the result.

    Currently we see payments being processed again

  • InvestigatingUTC

    Since 19:33 we saw a decline in payment processed through MobilePay Online.