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  <id>tag:status.quickpay.net,2005:/history</id>
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  <title>Quickpay Status - Incident history</title>
  <updated>2026-10-12T07:30:03.042+00:00</updated>
  <author>
    <name>Quickpay</name>
  </author>
  
<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmv4xmhhv0akz0wniid8nygl9</id>
  <published>2026-10-12T07:30:03.042+00:00</published>
  <updated>2026-10-12T12:59:34.805+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmv4xmhhv0akz0wniid8nygl9"/>
  <title>Connection issue to Nets platform</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> 3rd party services, API, Payment</p>
    <p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>12:59:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>11:04:43</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Since 10:49 CEST, no further errors have been observed on payments processed via the Nets acquirer connection. We are continuing to monitor the situation closely and are in contact with Nets about the root cause on their side..</p>
<p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>07:30:03</var> GMT+0</small><br /><strong>Identified</strong> -
  Payments processed via the Nets acquirer are currently experiencing problems due to a connection issue. 

We will post another update as soon as we have more information..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmucbex9j1csc0wmrwy4jwp98</id>
  <published>2026-09-22T06:50:46.105+00:00</published>
  <updated>2026-09-22T10:34:40.015+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmucbex9j1csc0wmrwy4jwp98"/>
  <title>Quickpay Shopify - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 44 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:34:40</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. We fixed the disruptions affecting the Vipps, Swish, and MobilePay Online payment apps within QuickPay&#039;s Shopify processing.

If you are affected, please uninstall and reinstall the affected app(s) using your Shopify Admin user to resolve the issue. Please note that simply disabling and re-enabling the app will not fix the problem. A full uninstall and reinstall is required.

Once you are logged into QuickPay Manager, go to Settings, click External Integrations, and select Shopify. 

For the affected store(s), please follow these steps:

1. Click &quot;Delete app&quot;
2. Click &quot;Show not installed apps&quot;
3. Install the required app

Any affected failed transactions must be cancelled to avoid duplicate transactions..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>06:50:46</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re currently experiencing disruptions with Shopify. Analysis is ongoing.

We recommend to use the main app &quot;Quickpay&quot; till the issue is solved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmub8bisa124j1mmrd0mu8181</id>
  <published>2026-09-21T12:36:23.503+00:00</published>
  <updated>2026-09-24T08:22:35.303+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmub8bisa124j1mmrd0mu8181"/>
  <title>Manage - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 19 hours and 46 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net</p>
    <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>08:22:35</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:36:23</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently experiencing issues in our Manage with our Clearhaus integration. Payments are being processed correctly but Manage can give a popup error which can cause the Manager to need a reload to continue.

This only affect when trying to view payment details on orders made with Clearhaus..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmtlr859e00rw13qj94uwn1j3</id>
  <published>2026-09-03T16:43:37.108+00:00</published>
  <updated>2026-09-03T20:14:58.184+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmtlr859e00rw13qj94uwn1j3"/>
  <title>Mastercard Tokenization Issue</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 31 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>20:14:58</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>16:43:37</var> GMT+0</small><br /><strong>Identified</strong> -
  We are experiencing an issue affecting Mastercard token creation during enrollment and payments using tokens, due to a connectivity issue with the external provider.

Impact:

\- Mastercard token creation during enrollment was affected

\- Payments using impacted Mastercard tokens were also affected

\- Visa and other payment methods were not affected

We are in contact with our provider and waiting their findings..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmshs2mjk02200yn3jaf4c1ob</id>
  <published>2026-08-06T17:16:31.987+00:00</published>
  <updated>2026-08-06T17:16:31.987+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmshs2mjk02200yn3jaf4c1ob"/>
  <title>Google Pay - Partial Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>17:16:31</var> GMT+0</small><br /><strong>Resolved</strong> -
  Please be informed that between 18:00 and 18:55, we experienced a partial disruption affecting the Google Pay payment method. During this time, some transactions may have failed or been delayed.

Our technical teams have identified and resolved the issue, and the service is now operating normally..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmsdlaofp02fm0rmr4yinkqne</id>
  <published>2026-08-03T18:55:45.585+00:00</published>
  <updated>2026-08-03T19:58:00.884+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmsdlaofp02fm0rmr4yinkqne"/>
  <title>Swish - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 2 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net, Payment</p>
    <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>19:58:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>18:55:45</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that an external issue has been identified which is affecting the Swish payment method. Our teams are in close cooperation with the external provider, and we are waiting for their findings and resolution steps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmqrz1fac08a42or413ts5xai</id>
  <published>2026-06-30T02:00:00.000+00:00</published>
  <updated>2026-07-01T07:58:39.952+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmqrz1fac08a42or413ts5xai"/>
  <title>Quickpay - API Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 day, 5 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> Payment, API</p>
    <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>07:58:39</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>11:09:50</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that we will perform scheduled maintenance (2nd phase) on Tuesday, 30.06.2026, from 04:00 to approximately 04:30\. During this time, there may be up to 5–10 minutes of service degradation affecting payments.

Services affected: 3DS authentication

Action required: None

Expected impact: During the maintenance window, 3DS may be temporarily unavailable, and some payments may be affected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmqjfued8002m2iokyb71ftp3</id>
  <published>2026-06-24T02:00:00.000+00:00</published>
  <updated>2026-06-24T02:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmqjfued8002m2iokyb71ftp3"/>
  <title>Quickpay - API Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 30 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>11:50:20</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that we will perform scheduled maintenance on Wednesday, 24.06.2026, from 04:00 to approximately 04:30\. During this time, there may be up to 5–10 minutes of service degradation affecting payments.

Services affected: 3DS authentication

Action required: None

Expected impact: During the maintenance window, 3DS may be temporarily unavailable, and some payments may be affected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmq6b3ac206wbp0ufzppaa3u2</id>
  <published>2026-06-09T07:16:17.214+00:00</published>
  <updated>2026-06-09T07:55:34.567+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmq6b3ac206wbp0ufzppaa3u2"/>
  <title>Trustly - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 39 minutes</p>
    <p><strong>Affected Components:</strong> 3rd party services, API, Payment</p>
    <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>07:55:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>07:16:17</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that an external issue has been identified which is affecting Trustly payment method for Germany. 

Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmpf71qrx07fjnrmob61cbg8x</id>
  <published>2026-05-21T07:07:00.000+00:00</published>
  <updated>2026-05-21T13:59:33.720+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmpf71qrx07fjnrmob61cbg8x"/>
  <title>Connection issue to Nets platform.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 53 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:59:33</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>13:10:16</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We are seeing transactions through Nets&#039; platform are starting to be successful again but will keep an eye on the progress..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>09:12:25</var> GMT+0</small><br /><strong>Identified</strong> -
  No further update from Nets yet but if you also have an agreement with Clearhaus we suggest untill this problem is solved to disabled nets as acquirer in settings -&gt; acquirer to allow for those paying with visa-dankort to be sent towards Clearhaus instead (be aware of this might cause a higher card fee than dankort).</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>07:07:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Payments with Nets acquirer are currently having problems due to connection issue. We have reached out to Nets for status whom report back that they have problems with authorizations trafic.  
This affects acquirer Nets, NetsTeller, Bambora, Handelsbanken, Swedbank and Elavon   
We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmowx3iku06sgsn35c9vlmw63</id>
  <published>2026-05-08T12:54:54.903+00:00</published>
  <updated>2026-05-08T12:54:54.903+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmowx3iku06sgsn35c9vlmw63"/>
  <title>Resolved: Mastercard Tokenization Issue</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>12:54:54</var> GMT+0</small><br /><strong>Resolved</strong> -
  Between 07 May 2026 21:00 and 08 May 2026 11:00, we experienced an issue affecting Mastercard token creation during enrollment and payments using tokens created during the affected period, due to a connectivity issue with the external provider.

Impact:

* Mastercard token creation during enrollment was affected
* Payments using impacted Mastercard tokens were also affected
* Visa and other payment methods were not affected

The issue has been resolved and services are operating normally..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmor8m4bh00d0xqmqa6x6ngak</id>
  <published>2026-05-05T22:00:00.000+00:00</published>
  <updated>2026-05-05T22:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmor8m4bh00d0xqmqa6x6ngak"/>
  <title>Quickpay Database Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 30 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net, API, Payment</p>
    <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be performing scheduled maintenance on Wednesday 06.05.2026 from 00:00 to 00:30\. The expected maintenance duration is approximately 30 minutes.

During the activity time-frame, some services may be temporarily unavailable and normal operation will resume immediately once the maintenance is completed..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmo5x7be5069y8lzzre7uilik</id>
  <published>2026-04-19T14:48:00.000+00:00</published>
  <updated>2026-04-21T12:20:42.540+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmo5x7be5069y8lzzre7uilik"/>
  <title>Swish - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>12:20:42</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>14:48:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Between 19.04.2026 16:48 CEST and 16:57 CEST, a third-party service disruption affected the processing of Swish transactions. The provider has resolved the issue, and transaction processing is now operating normally..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmnkkgck002md3wneuiam0d73</id>
  <published>2026-04-04T15:30:33.698+00:00</published>
  <updated>2026-04-04T16:50:11.027+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmnkkgck002md3wneuiam0d73"/>
  <title>Swish - Service Disruption</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 20 minutes</p>
    <p><strong>Affected Components:</strong> 3rd party services, Payment</p>
    <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>16:50:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  Since 18:26 no more issues with payments are observed. This incident has been resolved..</p>
<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>15:30:33</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that an external issue has been identified which is affecting Swish payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmneccq3s097xe9ndr89owq2y</id>
  <published>2026-03-31T08:14:39.318+00:00</published>
  <updated>2026-03-31T08:50:43.388+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmneccq3s097xe9ndr89owq2y"/>
  <title>Quickpay Manager – Login Issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 36 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net</p>
    <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>08:50:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>08:14:39</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently investigating an increased rate of failed login attempts to the Quickpay Manager platform. Our technical teams have identified the issue and are actively working to determine the root cause. Users may experience difficulties logging in or receive error messages during authentication..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmmt5w60z03t9b9jijfzmlen9</id>
  <published>2026-03-17T01:00:00.000+00:00</published>
  <updated>2026-03-17T01:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmmt5w60z03t9b9jijfzmlen9"/>
  <title>Quickpay - API Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 30 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance at 17.03.2026 02:00 - 17.03.2026 02:30 CET. We don&#039;t expect any downtime or transactions being affected during this time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmmae1bzw09gttjjsix9znoex</id>
  <published>2026-03-03T09:11:00.332+00:00</published>
  <updated>2026-03-03T16:00:22.973+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmmae1bzw09gttjjsix9znoex"/>
  <title>VIPPS MobilePay - Degraded service</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 49 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>16:00:22</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>13:19:20</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>09:11:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. 

Our teams are in close cooperation with the external provider, and we are waiting for their findings and resolution steps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmkl0p9df00zltof6nqdbgh95</id>
  <published>2026-01-19T06:19:00.000+00:00</published>
  <updated>2026-01-19T10:49:18.862+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmkl0p9df00zltof6nqdbgh95"/>
  <title>VIPPS MobilePay - Degraded service</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 30 minutes</p>
    
    <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>10:49:18</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>09:31:33</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>06:19:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider, and we are waiting for their findings and resolution steps. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmismsvwf00jv144xf0tl4370</id>
  <published>2025-12-05T08:57:24.105+00:00</published>
  <updated>2025-12-05T09:17:34.947+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmismsvwf00jv144xf0tl4370"/>
  <title>Phone and mail support</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> Quickpay Support Mail</p>
    <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:17:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>08:57:24</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our supplier for our phone and mail system (Cloudflare) currently have problems so we cannot be reached by phone currently. Mails will still go through but might have delayed response times..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmhahtsmf00bz13yhd34h1pxz</id>
  <published>2025-10-28T11:38:34.909+00:00</published>
  <updated>2025-10-29T08:55:07.848+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmhahtsmf00bz13yhd34h1pxz"/>
  <title>Callback error</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 hours and 17 minutes</p>
    
    <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>08:55:07</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>11:38:34</var> GMT+0</small><br /><strong>Identified</strong> -
  Some might expierience problems with callback today if you block incomming trafic. We have since last night gotten a new IP for our callback so they now comes from IP 3.65.179.139 which you need to whitelist in incomming trafic..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmh3grcmd02d1s1hd2ibreem7</id>
  <published>2025-10-27T23:00:00.000+00:00</published>
  <updated>2025-10-28T01:05:40.263+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmh3grcmd02d1s1hd2ibreem7"/>
  <title>Quickpay - Scheduled database maintenance (Payments Outage)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 5 days, 5 hours and 41 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net, API, Payment</p>
    <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>01:05:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance is now complete..</p>
<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will carry out a schedule maintenance on our Database systems. Please find below more details:

Start time: Tuesday 28.10.2025 00:00 CEST

End time: Tuesday 28.10.2025 02:00 CEST

Service affected: Quickpay API and payments

Actions required: No

Expected impact: During the activity time frame, Quickpay platform will be impacted for approximately up to 2 hours affecting payments..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmh1pki2m04p95kv5jg6tkw0a</id>
  <published>2025-10-22T08:05:23.248+00:00</published>
  <updated>2025-10-22T12:20:58.242+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmh1pki2m04p95kv5jg6tkw0a"/>
  <title>Swish Payments Issue due to Certificate</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>12:20:58</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>08:05:23</var> GMT+0</small><br /><strong>Identified</strong> -
  Swish payment for those merchants who are using the QuickPay SSL certificate are affected resulting on &quot;SSL error&quot;.  
Merchants who are using their own certificate are not affected. Our teams are working on this issue and an update will follow..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmh0dolxq01bg6913z6xbkcrj</id>
  <published>2025-10-21T09:44:52.806+00:00</published>
  <updated>2025-10-21T11:56:59.605+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmh0dolxq01bg6913z6xbkcrj"/>
  <title>Support phone</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> Quickpay Support Mail</p>
    <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>11:56:59</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>09:44:52</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are having some problems with some calls failing when we try to pick them up. So if you have problems reaching us by phone please send us an email at support@quickpay.net.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmgz2n3k301yqytkply8ilmda</id>
  <published>2025-10-20T11:47:59.997+00:00</published>
  <updated>2025-10-20T11:47:59.997+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmgz2n3k301yqytkply8ilmda"/>
  <title>Quickpay - Issues with online Payments</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Payment, API</p>
    <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:47:59</var> GMT+0</small><br /><strong>Resolved</strong> -
  Please be informed that during the time frame 20.10.2025 13:28 CEST - 20.10.2025 13:35 CEST we experienced issues with Online Payments service. Some users may have encountered difficulties when attempting to complete transactions. Issue has been already solved and our engineering team is actively monitoring the system. 

We understand the importance of our service to your shopping experience and apologize for any inconvenience this may have caused..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmfnrjbul002aih7to9g3cvcl</id>
  <published>2025-09-22T22:00:00.000+00:00</published>
  <updated>2025-09-22T22:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmfnrjbul002aih7to9g3cvcl"/>
  <title>Quickpay - Scheduled database maintenance (payments outage)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> -4 hours and -28 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will carry out a schedule maintenance on our Database systems. Please find below more details:

Start time: Tuesday 23.09.2025 00:00 CEST

End time: Tuesday 23.09.2025 02:00 CEST

Service affected: Quickpay API and payments

Actions required: No

Expected impact: During the activity time frame, Quickpay platform will be impacted for approximately up to 2 hours affecting payments..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>17:31:31</var> GMT+0</small><br /><strong>Completed</strong> -
  Please be advised that the scheduled maintenance activity planned for September 23, 2025 00:00 has been cancelled due to some unforeseen issues identified during pre-implementation checks.

No system changes were executed, and all services remain fully operational and available. A revised schedule maintenance will be communicated once the reschedule activity has been confirmed. 

Thank you for your understanding..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmer15uli0001lghbqecr548y</id>
  <published>2025-08-26T08:00:00.000+00:00</published>
  <updated>2025-08-26T08:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmer15uli0001lghbqecr548y"/>
  <title>Quickpay Callback Service Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> -29 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will perform maintenance on our callback delivery service during the following time window:

  
Start time: 26.08.2025 10:00 CEST

End time: 26.08.2025 11:00 CEST

Actions required: No

Expected impact: Callback deliveries may be delayed or briefly queued during the maintenance window. There will be no impact on transaction processing; payments and API operations will remain fully functional. If you rely on callbacks for real-time updates, consider temporarily polling the API as a fallback. Any delayed callbacks will be delivered automatically once maintenance is complete. .</p>
<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>07:30:54</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has been postponed to future date..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmdambq7200u3z774ihgwkviy</id>
  <published>2025-07-19T19:05:41.490+00:00</published>
  <updated>2025-07-19T20:39:29.721+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmdambq7200u3z774ihgwkviy"/>
  <title>VIPPS MobilePay - Degraded service</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 34 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>20:39:29</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>19:05:41</var> GMT+0</small><br /><strong>Identified</strong> -
  Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmdaiicdc0012rbngb0hptp8f</id>
  <published>2025-07-19T17:18:50.908+00:00</published>
  <updated>2025-07-19T20:40:52.698+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmdaiicdc0012rbngb0hptp8f"/>
  <title>Issues with payments towards Nets</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 22 minutes</p>
    <p><strong>Affected Components:</strong> Payment, API</p>
    <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>20:40:52</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>19:20:16</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The issue is unfortunately still ongoing. We&#039;ll continue to monitor. We believe this is related to an outage of an upstream provider..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>18:19:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>18:09:08</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The issues seems to be resolved, and we&#039;re continuing our monitoring..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:32:52</var> GMT+0</small><br /><strong>Investigating</strong> -
  The issue doesn&#039;t seem to be resolved yet. We&#039;re continuing our investigation..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:30:13</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The issue seems to be resolved for now. We&#039;re monitoring..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>17:18:50</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmcxjds1s01ixeocysjd730ye</id>
  <published>2025-07-14T22:00:00.000+00:00</published>
  <updated>2025-07-14T22:43:38.468+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmcxjds1s01ixeocysjd730ye"/>
  <title>Quickpay Invoicing Database and Application Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 12 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net, API</p>
    <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:43:38</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We will carry out a schedule maintenance on our system. Please find below more details:

Start time: Wednesday 15.07.2025 00:00 CEST

End time: Wednesday 15.07.2025 01:00 CEST

Service affected: Invoicing Application

Actions required: No

Expected impact: There might be a possible application degradation of 15-20 minutes during the activity.</p>
<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>21:31:35</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmcjjcv7j000q13axq4m4igi6</id>
  <published>2025-06-30T20:12:48.261+00:00</published>
  <updated>2025-06-30T21:16:43.981+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmcjjcv7j000q13axq4m4igi6"/>
  <title>Vipps Mobilepay Payments &amp; Subscriptions not able to be completed in Payment window</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 4 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>21:16:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>20:55:48</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>20:12:48</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified the issue and are working on a solution..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cmc0mb3p90005606soz1cxg4f</id>
  <published>2025-06-17T13:32:00.000+00:00</published>
  <updated>2025-06-17T15:21:41.234+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cmc0mb3p90005606soz1cxg4f"/>
  <title>Failing recurrings</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 50 minutes</p>
    <p><strong>Affected Components:</strong> Payment</p>
    <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>15:21:41</var> GMT+0</small><br /><strong>Resolved</strong> -
  We consider the incident resolved after no issues have been detected for 1 hour since the connection was re-established.  
  
The outage occurred in this timeframe:   
  
CEST: 

2025-06-17 15:23 - 16:20  
  
The impact of the incident is still being investigated..</p>
<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>14:35:53</var> GMT+0</small><br /><strong>Monitoring</strong> -
  As of 16:20 CEST (14:20 UTC) the connection was re-established and the service is operational. We continue to monitor the service   
  .</p>
<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>13:32:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating a issue where all recurring attempts towards Clearhaus is failing due to a connection lost between internal services..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmbeqq9mi0009dwhnmp2s9qf5</id>
  <published>2025-06-02T10:00:00.000+00:00</published>
  <updated>2025-06-02T11:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmbeqq9mi0009dwhnmp2s9qf5"/>
  <title>Quickpay API Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> Payment, manage.quickpay.net, API</p>
    <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance at 2025-06-02 12:00 CEST. We don&#039;t expect any downtime or transactions being affected during this time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cmapaa2nw00dt2egxdebbzgc1</id>
  <published>2025-05-19T22:00:00.000+00:00</published>
  <updated>2025-05-19T22:56:54.253+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cmapaa2nw00dt2egxdebbzgc1"/>
  <title>Quickpay Systems Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 57 minutes</p>
    <p><strong>Affected Components:</strong> Payment, manage.quickpay.net, API</p>
    <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:56:54</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance at 2025-05-20 00:00, with a duration of 1 hour. We expect a small window of downtime for all our APIs during this window..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm8xmgg10000xo70w4z6751ey</id>
  <published>2025-04-02T22:00:00.000+00:00</published>
  <updated>2025-04-02T22:30:37.320+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm8xmgg10000xo70w4z6751ey"/>
  <title>Quickpay Database Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 31 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>22:30:37</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re planning a database maintenance, which means there will be a small downtime during this window. All payment methods and systems will be affected. We don&#039;t expect the downtime to last more than 5 minutes.

We appreciate your understanding..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm8ijij4g002ko2yyced5gnm7</id>
  <published>2025-03-31T22:00:00.000+00:00</published>
  <updated>2025-03-31T22:07:31.594+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm8ijij4g002ko2yyced5gnm7"/>
  <title>Quickpay Database Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:07:31</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has been completed..</p>
<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re planning a database maintenance, which means there will be a small downtime during this window. All payment methods and systems will be affected. We don&#039;t expect the downtime to last more than 5 minutes.

We appreciate your understanding..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm8fwvldc0010uz2pt8agfsid</id>
  <published>2025-03-25T20:00:00.000+00:00</published>
  <updated>2025-03-25T20:29:13.520+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm8fwvldc0010uz2pt8agfsid"/>
  <title>Vipps via Quickpay Integration Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 29 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>20:29:13</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has been completed..</p>
<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning a maintenance of our &quot;Vipps via Quickpay&quot; integration. A small interruption of the service is expected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm7xua6ad001cwkuv5nltwwom</id>
  <published>2025-03-11T21:00:00.000+00:00</published>
  <updated>2025-03-11T21:03:11.520+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm7xua6ad001cwkuv5nltwwom"/>
  <title>Maintenance for QuickPay&#039;s Database</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>21:03:11</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance of our database. The maintenance will mean a small downtime of approximately 5 minutes, where our API will not be available. We recommend our integrators to plan accordingly..</p>
<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:59:56</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cm7ync6v4002bsc6dsb3x40vm</id>
  <published>2025-03-07T10:42:16.152+00:00</published>
  <updated>2025-03-07T14:32:28.017+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cm7ync6v4002bsc6dsb3x40vm"/>
  <title>Quickpay Manager Login Issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 50 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net</p>
    <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>14:32:28</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>11:17:40</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>11:09:21</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve identified the issue and working on a fix..</p>
<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>10:42:16</var> GMT+0</small><br /><strong>Investigating</strong> -
  We&#039;re currently investigating a higher rate of failed logins to our Manager platform..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm7ukc41t007rfrr8vkt6no36</id>
  <published>2025-03-04T20:00:00.000+00:00</published>
  <updated>2025-03-04T21:10:18.325+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm7ukc41t007rfrr8vkt6no36"/>
  <title>Nets Payments Integration Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 10 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:10:18</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re planning a scheduled maintenance of our Nets integration. We don&#039;t expect any downtime or any payments to be affected. All other payment integrations will be unaffected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Incident/cm690ji1r000ro6rv9t30n2q1</id>
  <published>2025-01-23T07:30:08.758+00:00</published>
  <updated>2025-01-23T08:30:45.265+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/incident/cm690ji1r000ro6rv9t30n2q1"/>
  <title>Errors in payments with acquirer Nets</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 1 minute</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>08:30:45</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>08:15:14</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix is in place and we&#039;re monitoring the results..</p>
<p><small>Jan <var data-var='date'> 23</var>, <var data-var='time'>07:30:08</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve identified an issue with our integration with Nets. We&#039;re looking into implementing a solution as soon as possible. Other acquirer integrations are not affected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm4ifki0b000bhd4bwjd4wnex</id>
  <published>2024-12-12T02:00:00.000+00:00</published>
  <updated>2024-12-12T05:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm4ifki0b000bhd4bwjd4wnex"/>
  <title>Maintenance on some production environment systems</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance on **Thursday, December 12th, from 03:00 to 06:00**. This will only affect some **staging environment** systems, where some short interruptions are expected.

Some interruptions and service unavailability is to be expected during this maintenance window..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm4jn2g7d001jifwldqpldkuu</id>
  <published>2024-12-11T23:00:00.000+00:00</published>
  <updated>2024-12-12T01:17:36.359+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm4jn2g7d001jifwldqpldkuu"/>
  <title>Planned maintenance for Trustly Payments</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 18 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>01:17:36</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be informed that a scheduled maintenance is planned for **Thursday, December 12th, commencing at 00:00,** and is expected to last approximately **two hours.** During this period, payments processed through the **Trustly** platform, including **iDEAL,** will experience a temporary disruption.

This maintenance will not impact our ability to process payments through other providers..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm47h4pa3005aq89x3iui1ioa</id>
  <published>2024-12-04T12:00:00.000+00:00</published>
  <updated>2024-12-04T15:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm47h4pa3005aq89x3iui1ioa"/>
  <title>Maintenance on some staging environment systems</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during **Wednesday, December 4th, from 13:00 to 16:00**. This will only affect some **staging environment** systems, where some short interruptions are expected.

This will not affect our ability to process payments in our production environment..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm379o78x0015kal7p2doj9bk</id>
  <published>2024-11-11T03:00:00.000+00:00</published>
  <updated>2024-11-11T00:09:10.433+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm379o78x0015kal7p2doj9bk"/>
  <title>Planned maintenance for manager backend services</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 3 minutes</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net</p>
    <p><small>Nov <var data-var='date'> 11</var>, <var data-var='time'>00:09:10</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has been completed..</p>
<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>23:05:55</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is in progress..</p>
<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning a scheduled maintenance for manager backend services. The manager interface, and some outgoing emails might be impacted during this time.

No transactions will be impacted. We expect the maintenance to last no longer than 3 hours..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm2itmlm00001ogbnv8rzh3pj</id>
  <published>2024-10-21T22:00:00.000+00:00</published>
  <updated>2024-10-21T22:31:40.260+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm2itmlm00001ogbnv8rzh3pj"/>
  <title>Maintenance for QuickPay&#039;s Database</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 32 minutes</p>
    <p><strong>Affected Components:</strong> API, Payment, manage.quickpay.net</p>
    <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>22:31:40</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance is complete..</p>
<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a maintenance of our database at 2024-10-22 00:00 CEST. This is required to ensure the stability of the platform.  
  
Doing the maintenance, the entire QuickPay infrastructure will be unavailable for a brief period of time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm1q5t8gv002ilp1ww4ifqqip</id>
  <published>2024-10-07T22:00:00.000+00:00</published>
  <updated>2024-10-07T23:46:51.693+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm1q5t8gv002ilp1ww4ifqqip"/>
  <title>Scheduled Maintenance of our PayPal Integration</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 47 minutes</p>
    <p><strong>Affected Components:</strong> API</p>
    <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>23:46:51</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has been completed..</p>
<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Please be advised that we have scheduled a maintenance window for our PayPal Integration services. During this period, PayPal payments will be temporarily unavailable.

All other payment integrations and QuickPay services will continue to operate as usual.

Thank you for your understanding.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm155b0y5002yxzduxzqy5jqk</id>
  <published>2024-09-16T23:00:00.000+00:00</published>
  <updated>2024-09-16T23:05:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm155b0y5002yxzduxzqy5jqk"/>
  <title>Scheduled maintenance for Quickpay</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> Quickpay Support Mail, API, Payment, manage.quickpay.net, 3rd party services</p>
    <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>23:05:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time.  
  
Doing the maintenance, the entire Quickpay infrastructure will be unavailable for a brief period of time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm0cew529001a19c1bny15ul9</id>
  <published>2024-08-28T22:15:00.000+00:00</published>
  <updated>2024-08-28T23:15:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm0cew529001a19c1bny15ul9"/>
  <title>Scheduled maintenance of our Onboarding Platform</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> manage.quickpay.net</p>
    <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:15:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:15:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We have scheduled a maintenance of our Onboarding Platform. This means onboarding between Quickpay and Clearhaus will not handle traffic or have diminished capacity to handle traffic during this maintenance window. We expect the window to last up to 1 hour.

This maintenance will not affect our ability to process transactions..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cm03yzljq000l4eb1ojc0smpq</id>
  <published>2024-08-21T23:00:00.000+00:00</published>
  <updated>2024-08-22T01:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cm03yzljq000l4eb1ojc0smpq"/>
  <title>Scheduled maintenance on Klarna and Anyday Payments</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> API, Payment</p>
    <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A scheduled maintenance activity has been planned to run at 22.08.2024 01:00 (CET). During this activity, there might be an impact on the services relating to Klarna and Anyday, which can last up to 2 hours.

We apologise for any inconvenience and thank you for your understanding..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.quickpay.net,2005:Maintenance/cltmxpdg231919blmu6lbdikxq</id>
  <published>2024-03-11T23:00:00.000+00:00</published>
  <updated>2024-03-12T01:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.quickpay.net/maintenance/cltmxpdg231919blmu6lbdikxq"/>
  <title>MobilePay Online and MobilePay Subscriptions</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> 3rd party services</p>
    <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  MobilePay will be conducting maintenance on their infrastructure on Tuesday, March 12th, between 00:00 and 02:00 CET.

Follow the process on MobilePay&#039;s status page at &lt;https://status.vippsmobilepay.com/&gt;.

This maintenance will update the platform behind MobilePay Online and MobilePay Subscriptions.

Quickpay is certified by MobilePay to be ready, and we do not expect any downtime during the period. We will be in close contact with MobilePay and will monitor the process.

Customers will be required to download a new version of the MobilePay app starting Tuesday, which may result in some timeouts during that process.

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