Duration: 6 hours and 49 minutes

Affected Components: Payment

Mar 3, 09:11:00 GMT+0
Identified - Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider, and we are waiting for their findings and resolution steps..

Mar 3, 13:19:20 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 3, 16:00:22 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours and 30 minutes

Jan 19, 06:19:00 GMT+0
Investigating - Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider, and we are waiting for their findings and resolution steps. .

Jan 19, 09:31:33 GMT+0
Investigating - We are currently investigating this incident..

Jan 19, 10:49:18 GMT+0
Resolved - This incident has been resolved..

Duration: 20 minutes

Affected Components: Quickpay Support Mail

Dec 5, 08:57:24 GMT+0
Investigating - Our supplier for our phone and mail system (Cloudflare) currently have problems so we cannot be reached by phone currently. Mails will still go through but might have delayed response times..

Dec 5, 09:17:34 GMT+0
Resolved - This incident has been resolved..

Duration: 21 hours and 17 minutes

Oct 28, 11:38:34 GMT+0
Identified - Some might expierience problems with callback today if you block incomming trafic. We have since last night gotten a new IP for our callback so they now comes from IP 3.65.179.139 which you need to whitelist in incomming trafic..

Oct 29, 08:55:07 GMT+0
Resolved - This incident has been resolved..

Duration: 5 days, 5 hours and 41 minutes

Affected Components: manage.quickpay.net, API, Payment

Oct 27, 23:00:00 GMT+0
Identified - We will carry out a schedule maintenance on our Database systems. Please find below more details: Start time: Tuesday 28.10.2025 00:00 CEST End time: Tuesday 28.10.2025 02:00 CEST Service affected: Quickpay API and payments Actions required: No Expected impact: During the activity time frame, Quickpay platform will be impacted for approximately up to 2 hours affecting payments..

Oct 28, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 27, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 28, 01:05:40 GMT+0
Completed - Maintenance is now complete..

Duration: 4 hours and 16 minutes

Affected Components: Payment

Oct 22, 08:05:23 GMT+0
Identified - Swish payment for those merchants who are using the QuickPay SSL certificate are affected resulting on "SSL error". Merchants who are using their own certificate are not affected. Our teams are working on this issue and an update will follow..

Oct 22, 12:20:58 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 12 minutes

Affected Components: Quickpay Support Mail

Oct 21, 09:44:52 GMT+0
Investigating - We are having some problems with some calls failing when we try to pick them up. So if you have problems reaching us by phone please send us an email at support@quickpay.net.

Oct 21, 11:56:59 GMT+0
Resolved - This incident has been resolved..

Affected Components: Payment, API

Oct 20, 11:47:59 GMT+0
Resolved - Please be informed that during the time frame 20.10.2025 13:28 CEST - 20.10.2025 13:35 CEST we experienced issues with Online Payments service. Some users may have encountered difficulties when attempting to complete transactions. Issue has been already solved and our engineering team is actively monitoring the system. We understand the importance of our service to your shopping experience and apologize for any inconvenience this may have caused..

Duration: 4 hours and 28 minutes

Affected Components: API, Payment, manage.quickpay.net

Sep 22, 17:31:31 GMT+0
Completed - Please be advised that the scheduled maintenance activity planned for September 23, 2025 00:00 has been cancelled due to some unforeseen issues identified during pre-implementation checks. No system changes were executed, and all services remain fully operational and available. A revised schedule maintenance will be communicated once the reschedule activity has been confirmed. Thank you for your understanding..

Sep 22, 22:00:00 GMT+0
Identified - We will carry out a schedule maintenance on our Database systems. Please find below more details: Start time: Tuesday 23.09.2025 00:00 CEST End time: Tuesday 23.09.2025 02:00 CEST Service affected: Quickpay API and payments Actions required: No Expected impact: During the activity time frame, Quickpay platform will be impacted for approximately up to 2 hours affecting payments..

Duration: 29 minutes

Affected Components: API

Aug 26, 07:30:54 GMT+0
Completed - Maintenance has been postponed to future date..

Aug 26, 08:00:00 GMT+0
Identified - We will perform maintenance on our callback delivery service during the following time window: Start time: 26.08.2025 10:00 CEST End time: 26.08.2025 11:00 CEST Actions required: No Expected impact: Callback deliveries may be delayed or briefly queued during the maintenance window. There will be no impact on transaction processing; payments and API operations will remain fully functional. If you rely on callbacks for real-time updates, consider temporarily polling the API as a fallback. Any delayed callbacks will be delivered automatically once maintenance is complete. .

Duration: 1 hour and 34 minutes

Affected Components: Payment

Jul 19, 19:05:41 GMT+0
Identified - Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps..

Jul 19, 20:39:29 GMT+0
Resolved - This incident has been resolved..

Duration: 3 hours and 22 minutes

Affected Components: Payment, API

Jul 19, 17:30:13 GMT+0
Monitoring - The issue seems to be resolved for now. We're monitoring..

Jul 19, 17:18:50 GMT+0
Investigating - We are currently investigating this incident..

Jul 19, 17:32:52 GMT+0
Investigating - The issue doesn't seem to be resolved yet. We're continuing our investigation..

Jul 19, 18:09:08 GMT+0
Monitoring - The issues seems to be resolved, and we're continuing our monitoring..

Jul 19, 18:19:34 GMT+0
Resolved - This incident has been resolved..

Jul 19, 19:20:16 GMT+0
Monitoring - The issue is unfortunately still ongoing. We'll continue to monitor. We believe this is related to an outage of an upstream provider..

Jul 19, 20:40:52 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 12 minutes

Affected Components: manage.quickpay.net, API

Jul 14, 21:31:35 GMT+0
Identified - Maintenance is now in progress..

Jul 14, 22:43:38 GMT+0
Completed - Maintenance has completed successfully..

Jul 14, 22:00:00 GMT+0
Identified - We will carry out a schedule maintenance on our system. Please find below more details: Start time: Wednesday 15.07.2025 00:00 CEST End time: Wednesday 15.07.2025 01:00 CEST Service affected: Invoicing Application Actions required: No Expected impact: There might be a possible application degradation of 15-20 minutes during the activity.

Duration: 1 hour and 4 minutes

Affected Components: Payment

Jun 30, 20:12:48 GMT+0
Identified - We have identified the issue and are working on a solution..

Jun 30, 20:55:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 30, 21:16:43 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 50 minutes

Affected Components: Payment

Jun 17, 13:32:00 GMT+0
Investigating - We are currently investigating a issue where all recurring attempts towards Clearhaus is failing due to a connection lost between internal services..

Jun 17, 14:35:53 GMT+0
Monitoring - As of 16:20 CEST (14:20 UTC) the connection was re-established and the service is operational. We continue to monitor the service .

Jun 17, 15:21:41 GMT+0
Resolved - We consider the incident resolved after no issues have been detected for 1 hour since the connection was re-established. The outage occurred in this timeframe: CEST: 2025-06-17 15:23 - 16:20 The impact of the incident is still being investigated..

Duration: 1 hour

Affected Components: Payment, manage.quickpay.net, API

Jun 2, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 2, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance at 2025-06-02 12:00 CEST. We don't expect any downtime or transactions being affected during this time..

Jun 2, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 57 minutes

Affected Components: Payment, manage.quickpay.net, API

May 19, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

May 19, 22:00:00 GMT+0
Identified - We are planning for a scheduled maintenance at 2025-05-20 00:00, with a duration of 1 hour. We expect a small window of downtime for all our APIs during this window..

May 19, 22:56:54 GMT+0
Completed - Maintenance has completed successfully..

Duration: 31 minutes

Affected Components: API, Payment, manage.quickpay.net

Apr 2, 22:00:00 GMT+0
Identified - We're planning a database maintenance, which means there will be a small downtime during this window. All payment methods and systems will be affected. We don't expect the downtime to last more than 5 minutes. We appreciate your understanding..

Apr 2, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 2, 22:30:37 GMT+0
Completed - Maintenance has completed successfully..

Duration: 8 minutes

Affected Components: API, Payment, manage.quickpay.net

Mar 31, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 31, 22:00:00 GMT+0
Identified - We're planning a database maintenance, which means there will be a small downtime during this window. All payment methods and systems will be affected. We don't expect the downtime to last more than 5 minutes. We appreciate your understanding..

Mar 31, 22:07:31 GMT+0
Completed - Maintenance has been completed..

Duration: 29 minutes

Affected Components: API, Payment

Mar 25, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 25, 20:29:13 GMT+0
Completed - Maintenance has been completed..

Mar 25, 20:00:00 GMT+0
Identified - We are planning a maintenance of our "Vipps via Quickpay" integration. A small interruption of the service is expected..

Duration: 3 minutes

Affected Components: API, Payment, manage.quickpay.net

Mar 11, 21:03:11 GMT+0
Completed - Maintenance has completed successfully..

Mar 11, 21:00:00 GMT+0
Identified - We are planning for a scheduled maintenance of our database. The maintenance will mean a small downtime of approximately 5 minutes, where our API will not be available. We recommend our integrators to plan accordingly..

Mar 11, 20:59:56 GMT+0
Identified - Maintenance is now in progress..

Duration: 3 hours and 50 minutes

Affected Components: manage.quickpay.net

Mar 7, 14:32:28 GMT+0
Resolved - This incident has been resolved..

Mar 7, 11:09:21 GMT+0
Identified - We've identified the issue and working on a fix..

Mar 7, 11:17:40 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 7, 10:42:16 GMT+0
Investigating - We're currently investigating a higher rate of failed logins to our Manager platform..

Duration: 1 hour and 10 minutes

Affected Components: API, Payment

Mar 4, 20:00:00 GMT+0
Identified - We're planning a scheduled maintenance of our Nets integration. We don't expect any downtime or any payments to be affected. All other payment integrations will be unaffected..

Mar 4, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 4, 21:10:18 GMT+0
Completed - Maintenance has completed successfully..

Duration: 1 hour and 1 minute

Affected Components: API, Payment

Jan 23, 07:30:08 GMT+0
Identified - We've identified an issue with our integration with Nets. We're looking into implementing a solution as soon as possible. Other acquirer integrations are not affected..

Jan 23, 08:15:14 GMT+0
Monitoring - A fix is in place and we're monitoring the results..

Jan 23, 08:30:45 GMT+0
Resolved - This incident has been resolved..

Duration: 3 hours

Affected Components: API, Payment, manage.quickpay.net

Dec 12, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance on **Thursday, December 12th, from 03:00 to 06:00**. This will only affect some **staging environment** systems, where some short interruptions are expected. Some interruptions and service unavailability is to be expected during this maintenance window..

Dec 12, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 12, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 18 minutes

Affected Components: API

Dec 11, 23:00:00 GMT+0
Identified - Please be informed that a scheduled maintenance is planned for **Thursday, December 12th, commencing at 00:00,** and is expected to last approximately **two hours.** During this period, payments processed through the **Trustly** platform, including **iDEAL,** will experience a temporary disruption. This maintenance will not impact our ability to process payments through other providers..

Dec 11, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 12, 01:17:36 GMT+0
Completed - Maintenance has completed successfully..

Duration: 3 hours

Affected Components: API

Dec 4, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 4, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during **Wednesday, December 4th, from 13:00 to 16:00**. This will only affect some **staging environment** systems, where some short interruptions are expected. This will not affect our ability to process payments in our production environment..

Dec 4, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 1 hour and 22 minutes

Affected Components: Payment

Dec 1, 20:57:14 GMT+0
Investigating - We are experiencing problems with our online systems. Some MobilePay Online transactions are refused. We are investigating and working on fixing the issue. Best regards, QuickPay.

Dec 1, 21:18:31 GMT+0
Investigating - The issue pertains to MobilePay Online transactions, with nearly all MobilePay Online payments currently being rejected. We are continuing our investigation and are actively working on resolving the issue..

Dec 1, 21:43:19 GMT+0
Identified - Some MobilePay Online payments are now being processed, but a large percentage are still being rejected. We continue to investigate and work on a solution..

Dec 1, 22:05:42 GMT+0
Identified - We are continuing to work on a fix for this incident. We are currently seeing approximately 50% of the usual number of completed payments being processed..

Dec 1, 22:10:35 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 1, 22:19:30 GMT+0
Resolved - This incident has been resolved. We have not seen any rejections since 23:04 CET.

Duration: 21 minutes

Affected Components: Payment

Nov 29, 18:47:43 GMT+0
Investigating - Since 19:33 we saw a decline in payment processed through MobilePay Online..

Nov 29, 18:56:40 GMT+0
Monitoring - We implemented a fix by restarting the service at 19:51 and are currently monitoring the result. Currently we see payments being processed again.

Nov 29, 19:09:10 GMT+0
Resolved - Everything seems to run as expected again since 19:53.

Duration: 2 hours and 47 minutes

Affected Components: API, Payment

Nov 14, 08:00:00 GMT+0
Investigating - Our system is currently experiencing some disruption affecting **Mastercard first-in-series 3DS flow**. Our teams are working on this matter with high priority to restore the service to normal as soon as possible. We sincerely apologize for the inconvenience this caused you..

Nov 14, 10:14:44 GMT+0
Monitoring - We would like to inform you that the issue has been identified. A fix is in place and we're monitoring the results..

Nov 14, 10:47:12 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 3 minutes

Affected Components: manage.quickpay.net

Nov 10, 23:05:55 GMT+0
Identified - Maintenance is in progress..

Nov 11, 00:09:10 GMT+0
Completed - Maintenance has been completed..

Nov 10, 23:00:00 GMT+0
Identified - We are planning a scheduled maintenance for manager backend services. The manager interface, and some outgoing emails might be impacted during this time. No transactions will be impacted. We expect the maintenance to last no longer than 3 hours..

Duration: 32 minutes

Affected Components: API, Payment, manage.quickpay.net

Oct 21, 22:00:00 GMT+0
Identified - We are planning for a maintenance of our database at 2024-10-22 00:00 CEST. This is required to ensure the stability of the platform. Doing the maintenance, the entire QuickPay infrastructure will be unavailable for a brief period of time..

Oct 21, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 21, 22:31:40 GMT+0
Completed - Maintenance is complete..

Duration: 1 hour and 47 minutes

Affected Components: API

Oct 7, 23:46:51 GMT+0
Completed - Maintenance has been completed..

Oct 7, 22:00:00 GMT+0
Identified - Please be advised that we have scheduled a maintenance window for our PayPal Integration services. During this period, PayPal payments will be temporarily unavailable. All other payment integrations and QuickPay services will continue to operate as usual. Thank you for your understanding.

Oct 7, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 5 minutes

Affected Components: Quickpay Support Mail, API, Payment, manage.quickpay.net, 3rd party services

Sep 16, 23:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Doing the maintenance, the entire Quickpay infrastructure will be unavailable for a brief period of time..

Sep 16, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 16, 23:05:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 day, 23 hours and 54 minutes

Affected Components: 3rd party services

Sep 16, 09:57:22 GMT+0
Identified - We have located the issues related to the delay in callbacks specifically for MobilePay transactions, which causes them to fail in the MobilePay App. We are continuing to work on a fix for this incident. We are still seeing transactions being processed for MobilePay, however in a limited amount than expected..

Sep 16, 13:02:14 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 16, 15:27:24 GMT+0
Identified - The issues has been identified as related to the main database. In order to help solve the issue, a reboot of the database is required, which we will be doing later tonight at the scheduled maintenance. This is due to the reboot requiring the entire infrastructure to be briefly unavailable, including other transactions and action currently not affected by this issue. .

Sep 17, 00:09:33 GMT+0
Monitoring - We are monitoring the results of the fixes we've implemented. The result of the issue will have caused the consumer to have experienced an error in the payment flow in their MobilePay app, even though the payments have succeeded in the background towards the bank. This may well have caused the consumers to have placed multiple orders throughout the day. We therefore strongly encourage you to double check if there are any duplicate orders from the same customer in your store. During the time of the incident, we also experienced periodic hiccups related to all services, which seems to have caused captures to get stuck in a "pending" state. If you are experiencing any of these cases, please double check with your acquirer to confirm that the capture has actually gone through. We apologize for the inconvenience we may have caused you, Quickpay Team .

Sep 18, 07:51:22 GMT+0
Resolved - We sincerely apologize for any inconvenience caused by the recent issues with MobilePay payments. We have not observed any new developments and are confident that this matter is now resolved. Thank you for your patience and understanding..

Sep 16, 07:57:01 GMT+0
Investigating - We're currently investigating delays in payments with MobilePay Online..

Duration: 2 days, 19 hours and 6 minutes

Affected Components: API

Sep 13, 12:08:55 GMT+0
Identified - We're currently experiencing a delay issue with some MobilePay payments, which causes an error to appear from MobilePay. This might cause customers to retry a new order, even though the payment might actually have gone through the first time. We've identified the issue and are working on a solution..

Sep 13, 19:46:21 GMT+0
Monitoring - So far, all systems on Quickpay's side are operating as expected. We are actively collaborating with MobilePay to identify and resolve the issue. However, we want to reassure our merchants and partners that authorizations are functioning correctly..

Sep 16, 07:14:32 GMT+0
Resolved - This incident has been resolved..

Duration: 16 hours and 40 minutes

Affected Components: 3rd party services

Sep 12, 20:40:00 GMT+0
Resolved - This incident has been resolved..

Sep 12, 04:00:00 GMT+0
Identified - Clearhaus is currently experiencing issues (see <https://status.clearhaus.com/incidents/hp85pwr0m3yp>). This means most authorizations, voids and MasterCard credits towards Clearhaus are failing..

Sep 12, 07:13:35 GMT+0
Identified - Clearhaus continues to work on the issue, but is still seeing very low approval rates for the aforementioned payment types..

Sep 12, 09:04:57 GMT+0
Identified - Clearhaus continues to work with their upstream provider on this incident..

Sep 12, 11:18:29 GMT+0
Identified - Clearhaus continues to work with their upstream provider on this incident..

Sep 12, 12:11:02 GMT+0
Monitoring - Clearhaus is now reporting there are no more issues and are monitoring..

Duration: 1 hour

Affected Components: manage.quickpay.net

Aug 28, 22:15:01 GMT+0
Identified - Maintenance is now in progress.

Aug 28, 22:15:00 GMT+0
Identified - We have scheduled a maintenance of our Onboarding Platform. This means onboarding between Quickpay and Clearhaus will not handle traffic or have diminished capacity to handle traffic during this maintenance window. We expect the window to last up to 1 hour. This maintenance will not affect our ability to process transactions..

Aug 28, 23:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: API, Payment

Aug 22, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 21, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 21, 23:00:00 GMT+0
Identified - A scheduled maintenance activity has been planned to run at 22.08.2024 01:00 (CET). During this activity, there might be an impact on the services relating to Klarna and Anyday, which can last up to 2 hours. We apologise for any inconvenience and thank you for your understanding..

Duration: 13 minutes

Affected Components: Payment

Jun 11, 09:18:17 GMT+0
Resolved - This incident has been resolved..

Jun 11, 09:05:05 GMT+0
Investigating - We are experiencing problems with our online systems. Some transactions are refused. The problem seems to be focused towards payments through the Nets acquirer. We are investigating and working on fixing the issue. Best regards, QuickPay.

Duration: 42 minutes

Affected Components: API

May 1, 16:48:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 1, 16:21:49 GMT+0
Investigating - We are experiencing problems with our online systems. Some capture requests are refused. We are investigating and working on fixing the issue. Best regards, QuickPay.

May 1, 16:44:03 GMT+0
Investigating - The issue is related to capture requests towards Clearhaus. We are working on fixing the issue..

May 1, 17:04:13 GMT+0
Resolved - This incident has been resolved..

Duration: 30 minutes

Affected Components: Payment

Mar 22, 13:30:46 GMT+0
Resolved - This incident has been resolved..

Mar 22, 13:01:12 GMT+0
Investigating - We are experiencing problems with ApplePay. We are investigating and working on fixing the issue. Best regards, QuickPay.

Duration: 30 minutes

Affected Components: API

Mar 22, 09:55:21 GMT+0
Investigating - We are experiencing problems with "auto\_capture" on recurring payments. The authorize/recurring operation is processed, but no capture is processed. We are investigating the issue.

Mar 22, 10:25:29 GMT+0
Resolved - This incident has been resolved. The problem was limited to recurring payments with auto-capture enabled and through Clearhaus as the acquirer. The authorization was processed, but the capture request was not processed. Capture requests will **not** be retried automatically, but merchants can process the captures manually. The issue started yesterday on March 21, at 12:43 CET..

Duration: 2 hours

Affected Components: 3rd party services

Mar 11, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 11, 23:00:00 GMT+0
Identified - MobilePay will be conducting maintenance on their infrastructure on Tuesday, March 12th, between 00:00 and 02:00 CET. Follow the process on MobilePay's status page at <https://status.vippsmobilepay.com/>. This maintenance will update the platform behind MobilePay Online and MobilePay Subscriptions. Quickpay is certified by MobilePay to be ready, and we do not expect any downtime during the period. We will be in close contact with MobilePay and will monitor the process. Customers will be required to download a new version of the MobilePay app starting Tuesday, which may result in some timeouts during that process. ---.

Mar 12, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 39 minutes

Affected Components: Payment

Feb 26, 12:40:00 GMT+0
Resolved - This incident has been resolved..

Feb 26, 13:19:01 GMT+0
Investigating - We are experiencing problems with ApplePay. ApplePay transactions through the Quickpay payment window are rejected. We are investigating and working on fixing the issue. Best regards, QuickPay.

Feb 26, 13:51:46 GMT+0
Identified - We have identified the issue and are working on a solution..

Duration: 26 minutes

Affected Components: Payment

Feb 15, 10:28:58 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 15, 10:23:18 GMT+0
Investigating - We are experiencing problems with our online systems. Some transactions are refused. We are investigating and working on fixing the issue. Best regards, QuickPay.

Feb 15, 10:27:24 GMT+0
Identified - The Quickpay payment page is currently unreachable, resulting in a 502 Bad Gateway error. We are actively working on resolving this issue..

Feb 15, 10:32:49 GMT+0
Identified - We are still seeing 502 Bad Gateway errors. We are continuing to work on a fix for this incident..

Feb 15, 10:38:03 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 15, 10:49:13 GMT+0
Resolved - The issue has been resolved since 11:36 CET. All systems and operations are back to normal and all operations are working again. Best regards, QuickPay.

Duration: 1 hour

Affected Components: Quickpay Support Mail

Sep 18, 16:00:00 GMT+0
Identified - We are planning to migrate our email service on Monday, September 18th, between 18:00 and 19:00, for a duration of up to one hour. During this time, emails sent to the Quickpay domains (e.g., support@quickpay.net) will be bounced back to the sender. Outgoing emails, such as authorization notifications, may also be marked as spam by your provider within that timeframe..

Sep 18, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 18, 16:00:01 GMT+0
Identified - Maintenance is now in progress.