Quickpay - Elevated error rates – Incident details

All systems operational

Show current status

Elevated error rates

Resolved1 hour 20 minutes

Affected

API

Operational from 5:33 PM to 6:53 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have switching all traffic to our secondary network provider.

    All transactions are being processed again. We continue to watch and monitor.

  • IdentifiedUTC

    It is confirmed that the problem is related to generel network issues outside of Quickpay.

    We continue to monitor and watch the situation.

    Next update no later then 21.00 CET

  • UpdateUTC

    The performance is still severely degraded.

    We are continue to investigate and work on a solution.

    Next update no later than 20.50 CET

  • UpdateUTC

    The problem started 19.08.

    We are investigating the issue.

  • InvestigatingUTC

    We are experiencing elevated error rates. An investigation has been launched. Please stay tuned for updates.