Quickpay - Fixed: Service interruption – Incident details

Fixed: Service interruption

Resolved
Operational
Started 8 months agoLasted less than a minute

Affected

API

Operational from 12:05 AM to 12:05 AM

Updates
  • Resolved
    Resolved

    Last night, between 01:04 and 01:42, we experienced problems with the network connection to our upstream provider. Payments were not processed within the timeframe.

    We are monitoring the situation and investigating options to mitigate similar issues in the future.

    Due to an unrelated issue, the on-call operations team was unable to update our status page during the time of the issue.