Quickpay - Errors in payments with acquirer Nets – Incident details

All systems operational

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Errors in payments with acquirer Nets

ResolvedDegraded performance1 hour

Affected

API

Degraded performance from 7:30 AM to 8:15 AM, Operational from 8:15 AM to 8:30 AM

Payment

Degraded performance from 7:30 AM to 8:15 AM, Operational from 8:15 AM to 8:30 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix is in place and we're monitoring the results.

  • IdentifiedUTC

    We've identified an issue with our integration with Nets. We're looking into implementing a solution as soon as possible. Other acquirer integrations are not affected.