Quickpay - Issues with Dankort transactions at our payment provider – Incident details

All systems operational

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Issues with Dankort transactions at our payment provider

ResolvedDegraded performance2 hours 5 minutes

Affected

Payment

Degraded performance from 9:35 AM to 11:40 AM, Operational from 11:08 AM to 11:40 AM

3rd party services

Degraded performance from 9:35 AM to 11:40 AM, Operational from 11:08 AM to 11:40 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Please be informed that errors have stopped since 11:49 CET. We are still monitoring.

  • IdentifiedUTC

    Since 10:35 CET, Dankort transactions have been affected by an issue at our payment provider (Nets). The issue has been confirmed by their 3D Secure vendor. We will provide an update as soon as we have more information.

    Visa and Mastercard transactions may also be intermittently affected.