All systems operational

API

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2023100.0% uptime
Jul 2023100.0% uptime
Aug 2023100.0% uptime
Payment
100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2023100.0% uptime
Jul 2023100.0% uptime
Aug 2023100.0% uptime
manage.quickpay.net
100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2023100.0% uptime
Jul 2023100.0% uptime
Aug 2023100.0% uptime
3rd party services
98.94% uptime
Jun 2023 · 96.79%Jul · 100.0%Aug · 100.0%
Jun 202396.79% uptime
Jul 2023100.0% uptime
Aug 2023100.0% uptime

Quickpay Support Mail

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2023100.0% uptime
Jul 2023100.0% uptime
Aug 2023100.0% uptime

Notice history

Aug 2023

No notices reported this month

Jul 2023

Elevated error rates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have switching all traffic to our secondary network provider.

    All transactions are being processed again. We continue to watch and monitor.

  • Identified
    Identified

    It is confirmed that the problem is related to generel network issues outside of Quickpay.

    We continue to monitor and watch the situation.

    Next update no later then 21.00 CET

  • Investigating
    Update

    The performance is still severely degraded.

    We are continue to investigate and work on a solution.

    Next update no later than 20.50 CET

  • Investigating
    Update

    The problem started 19.08.

    We are investigating the issue.

  • Investigating
    Investigating

    We are experiencing elevated error rates. An investigation has been launched. Please stay tuned for updates.

Jun 2023

Issue with PayPal transactions
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The problem is still ongoing.

    Next update is no later than Tuesday 14:00 CEST.

  • Identified
    Update

    The problem is still ongoing.

    Next update is no later than Tuesday 10:00 CEST.

  • Identified
    Update

    The problem is related to our connection to PayPal.

    We are discussing solutions with PayPal.

    In the meantime, it is advised to disable PayPal in the Quickpay Manager, to not show PayPal as an payment option in the payment window.

  • Identified
    Identified

    It is currently not possible to process new PayPal transactions or perform operations (capture, cancel) on existing PayPal transactions.

    We are working on a fix.

Jun 2023 to Aug 2023