Quickpay - Problems with our online systems – Incident details
All systems operational
Problems with our online systems
Resolved
Partial outage
Started 23 days agoLasted about 1 hour
Affected
Payment
Updates
Resolved
Resolved
This incident has been resolved. We have not seen any rejections since 23:04 CET
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.
Update
Update
We are continuing to work on a fix for this incident.
We are currently seeing approximately 50% of the usual number of completed payments being processed.
Identified
Identified
Some MobilePay Online payments are now being processed, but a large percentage are still being rejected. We continue to investigate and work on a solution.
Update
Update
The issue pertains to MobilePay Online transactions, with nearly all MobilePay Online payments currently being rejected.
We are continuing our investigation and are actively working on resolving the issue.
Investigating
Investigating
We are experiencing problems with our online systems. Some MobilePay Online transactions are refused.
We are investigating and working on fixing the issue.
