Quickpay Billing experiencing degraded performance

3-D Secure using custom branding

Resolved
Operational
Started 8 months ago Lasted less than a minute

Affected

Payment
Updates
  • Resolved
    Resolved

    This incident has been resolved.


    From 13:30 CET to 14:30 CET, we experienced a problem related to 3-D Secure. In some cases, the customer was not redirected to the 3-D Secure flow.

    Only merchants with a custom branding of the payment window were affected.

    The incident has been resolved.