Quickpay - Notice history

All systems operational

API - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Payment - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

manage.quickpay.net - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
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3rd party services - Operational

98.94% uptime
Jun 2023 · 96.79%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Quickpay Support Mail - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
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Aug 2023

Notice history

View current status

Aug 2023

No notices reported this month

Jul 2023

Elevated error rates
Resolved1 hour 20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have switching all traffic to our secondary network provider.

    All transactions are being processed again. We continue to watch and monitor.

  • IdentifiedUTC

    It is confirmed that the problem is related to generel network issues outside of Quickpay.

    We continue to monitor and watch the situation.

    Next update no later then 21.00 CET

  • UpdateUTC

    The performance is still severely degraded.

    We are continue to investigate and work on a solution.

    Next update no later than 20.50 CET

  • UpdateUTC

    The problem started 19.08.

    We are investigating the issue.

  • InvestigatingUTC

    We are experiencing elevated error rates. An investigation has been launched. Please stay tuned for updates.

Jun 2023

Issue with PayPal transactions
ResolvedMajor outage23 hours 3 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The problem is still ongoing.

    Next update is no later than Tuesday 14:00 CEST.

  • UpdateUTC

    The problem is still ongoing.

    Next update is no later than Tuesday 10:00 CEST.

  • UpdateUTC

    The problem is related to our connection to PayPal.

    We are discussing solutions with PayPal.

    In the meantime, it is advised to disable PayPal in the Quickpay Manager, to not show PayPal as an payment option in the payment window.

  • IdentifiedUTC

    It is currently not possible to process new PayPal transactions or perform operations (capture, cancel) on existing PayPal transactions.

    We are working on a fix.

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Jun 2023 to Aug 2023

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