Quickpay - Notice history

All systems operational

API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Payment - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

manage.quickpay.net - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

3rd party services - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Quickpay Support Mail - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Apple are experiencing problems with Apple Pay.
  • Resolved
    Resolved

    Apple is currently experiencing issues with Apple Pay.

    You can check the status at https://www.apple.com/support/systemstatus/.

    We do not anticipate providing further updates on this incident.

Sep 2023

Migration of email service - Monday September 18th
  • Completed
    September 18, 2023 at 5:00 PM
    Completed
    September 18, 2023 at 5:00 PM

    Maintenance has completed successfully

  • In progress
    September 18, 2023 at 4:00 PM
    In progress
    September 18, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    September 18, 2023 at 4:00 PM
    Planned
    September 18, 2023 at 4:00 PM

    We are planning to migrate our email service on Monday, September 18th, between 18:00 and 19:00, for a duration of up to one hour.
    During this time, emails sent to the Quickpay domains (e.g., support@quickpay.net) will be bounced back to the sender. Outgoing emails, such as authorization notifications, may also be marked as spam by your provider within that timeframe.

Issues with delivering certain callbacks
  • Resolved
    Resolved

    This incident has been resolved.

    We have experienced issues with delivering callbacks for some payments during specific timeslots over the past two days.

    Wednesday, September 6th:
    From 13:28 CEST to 14:33 CEST

    Thursday, September 7th:
    From 11:37 CEST to 13:24 CEST

    If your integration depends on callbacks, please double-check your payments in the Quickpay Manager.

3-D Secure using custom branding
  • Resolved
    Resolved

    This incident has been resolved.

    From 13:30 CET to 14:30 CET, we experienced a problem related to 3-D Secure. In some cases, the customer was not redirected to the 3-D Secure flow.

    Only merchants with a custom branding of the payment window were affected.

    The incident has been resolved.

Aug 2023

No notices reported this month

Aug 2023 to Oct 2023

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