Quickpay - Notice history

All systems operational

API - Operational

100% - uptime
Jun 2025 ยท 100.0%Jul ยท 99.99%Aug ยท 100.0%

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Jun 2025
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Payment - Operational

100% - uptime
Jun 2025 ยท 99.85%Jul ยท 100.0%Aug ยท 100.0%

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Jun 2025
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manage.quickpay.net - Operational

100% - uptime
Jun 2025 ยท 100.0%Jul ยท 100.0%Aug ยท 100.0%

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Jun 2025
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3rd party services - Operational

100% - uptime
Jun 2025 ยท 100.0%Jul ยท 100.0%Aug ยท 100.0%

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Jun 2025
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Quickpay Support Mail - Operational

100% - uptime
Jun 2025 ยท 100.0%Jul ยท 100.0%Aug ยท 100.0%

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Jun 2025
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Aug 2025

Notice history

Aug 2025

Quickpay Callback Service Maintenance
  • Planned
    August 26, 2025 at 8:00 AM
    Planned
    August 26, 2025 at 8:00 AM

    We will perform maintenance on our callback delivery service during the following time window:


    Start time: 26.08.2025 10:00 CEST

    End time: 26.08.2025 11:00 CEST

    Actions required: No

    Expected impact: Callback deliveries may be delayed or briefly queued during the maintenance window. There will be no impact on transaction processing; payments and API operations will remain fully functional. If you rely on callbacks for real-time updates, consider temporarily polling the API as a fallback. Any delayed callbacks will be delivered automatically once maintenance is complete.

  • Completed
    August 26, 2025 at 7:30 AM
    Completed
    August 26, 2025 at 7:30 AM

    Maintenance has been postponed to future date.

Jul 2025

VIPPS MobilePay - Degraded service
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.

Issues with payments towards Nets
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue is unfortunately still ongoing. We'll continue to monitor. We believe this is related to an outage of an upstream provider.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issues seems to be resolved, and we're continuing our monitoring.

  • Investigating
    Investigating

    The issue doesn't seem to be resolved yet. We're continuing our investigation.

  • Monitoring
    Monitoring

    The issue seems to be resolved for now. We're monitoring.

  • Investigating
    Investigating
    We are currently investigating this incident.
Quickpay Invoicing Database and Application Maintenance
  • Completed
    July 14, 2025 at 10:43 PM
    Completed
    July 14, 2025 at 10:43 PM
    Maintenance has completed successfully.
  • Planned
    July 14, 2025 at 10:00 PM
    Planned
    July 14, 2025 at 10:00 PM

    We will carry out a schedule maintenance on our system. Please find below more details:

    Start time: Wednesday 15.07.2025 00:00 CEST

    End time: Wednesday 15.07.2025 01:00 CEST

    Service affected: Invoicing Application

    Actions required: No

    Expected impact: There might be a possible application degradation of 15-20 minutes during the activity

  • In progress
    July 14, 2025 at 9:31 PM
    In progress
    July 14, 2025 at 9:31 PM
    Maintenance is now in progress.

Jun 2025

Vipps Mobilepay Payments & Subscriptions not able to be completed in Payment window
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the issue and are working on a solution.

Failing recurrings
  • Resolved
    Resolved

    We consider the incident resolved after no issues have been detected for 1 hour since the connection was re-established.

    The outage occurred in this timeframe:

    CEST: 

    2025-06-17 15:23 - 16:20

    The impact of the incident is still being investigated.

  • Monitoring
    Monitoring

    As of 16:20 CEST (14:20 UTC) the connection was re-established and the service is operational. We continue to monitor the service

  • Investigating
    Investigating
    We are currently investigating a issue where all recurring attempts towards Clearhaus is failing due to a connection lost between internal services.
Quickpay API Maintenance
  • Completed
    June 02, 2025 at 11:00 AM
    Completed
    June 02, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    June 02, 2025 at 10:00 AM
    In progress
    June 02, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    June 02, 2025 at 10:00 AM
    Planned
    June 02, 2025 at 10:00 AM

    We are planning for a scheduled maintenance at 2025-06-02 12:00 CEST. We don't expect any downtime or transactions being affected during this time.

Jun 2025 to Aug 2025

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