Quickpay - Notice history

All systems operational

API - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 99.99%Aug · 100.0%

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Jun 2025
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Payment - Operational

99.95% uptime
Jun 2025 · 99.85%Jul · 100.0%Aug · 100.0%

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Jun 2025
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manage.quickpay.net - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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3rd party services - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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Quickpay Support Mail - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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Notice history

View current status

Aug 2025

AUG26
Quickpay Callback Service Maintenance
CompletedMaintenance
  • PlannedAugust 26, 2025 at 8:00 AMUTC

    We will perform maintenance on our callback delivery service during the following time window:


    Start time: 26.08.2025 10:00 CEST

    End time: 26.08.2025 11:00 CEST

    Actions required: No

    Expected impact: Callback deliveries may be delayed or briefly queued during the maintenance window. There will be no impact on transaction processing; payments and API operations will remain fully functional. If you rely on callbacks for real-time updates, consider temporarily polling the API as a fallback. Any delayed callbacks will be delivered automatically once maintenance is complete.

  • CompletedAugust 26, 2025 at 7:30 AMUTC

    Maintenance has been postponed to future date.

Jul 2025

VIPPS MobilePay - Degraded service
ResolvedDegraded performance1 hour 33 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Vipps/MobilePay is experiencing problems with ePayments, and this affects some users. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.

Issues with payments towards Nets
ResolvedPartial outage3 hours 22 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The issue is unfortunately still ongoing. We'll continue to monitor. We believe this is related to an outage of an upstream provider.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The issues seems to be resolved, and we're continuing our monitoring.

  • InvestigatingUTC

    The issue doesn't seem to be resolved yet. We're continuing our investigation.

  • MonitoringUTC

    The issue seems to be resolved for now. We're monitoring.

  • InvestigatingUTC
    We are currently investigating this incident.
JUL14
Quickpay Invoicing Database and Application Maintenance
CompletedMaintenance43 minutes
  • CompletedJuly 14, 2025 at 10:43 PMUTC
    Maintenance has completed successfully.
  • PlannedJuly 14, 2025 at 10:00 PMUTC

    We will carry out a schedule maintenance on our system. Please find below more details:

    Start time: Wednesday 15.07.2025 00:00 CEST

    End time: Wednesday 15.07.2025 01:00 CEST

    Service affected: Invoicing Application

    Actions required: No

    Expected impact: There might be a possible application degradation of 15-20 minutes during the activity

  • In progressJuly 14, 2025 at 9:31 PMUTC
    Maintenance is now in progress.

Jun 2025

Vipps Mobilepay Payments & Subscriptions not able to be completed in Payment window
ResolvedDegraded performance1 hour 3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the issue and are working on a solution.

Failing recurrings
ResolvedMajor outage1 hour 49 minutes
  • ResolvedUTC

    We consider the incident resolved after no issues have been detected for 1 hour since the connection was re-established.

    The outage occurred in this timeframe:

    CEST: 

    2025-06-17 15:23 - 16:20

    The impact of the incident is still being investigated.

  • MonitoringUTC

    As of 16:20 CEST (14:20 UTC) the connection was re-established and the service is operational. We continue to monitor the service

  • InvestigatingUTC
    We are currently investigating a issue where all recurring attempts towards Clearhaus is failing due to a connection lost between internal services.
JUN2
Quickpay API Maintenance
CompletedMaintenance1 hour
  • CompletedJune 02, 2025 at 11:00 AMUTC
    Maintenance has completed successfully
  • In progressJune 02, 2025 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 02, 2025 at 10:00 AMUTC

    We are planning for a scheduled maintenance at 2025-06-02 12:00 CEST. We don't expect any downtime or transactions being affected during this time.

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